Guide: Changing the Time and Date on a Hikvision NVR or DVR

Accurate time and date settings are crucial for maintaining proper logs, recordings, and event accuracy in your Hikvision NVR or DVR. Follow these steps to update the time and date settings.

Step 1: Access the Device Interface

1. Using a Direct Connection (Monitor and Mouse):

   • Connect a monitor and mouse to your NVR or DVR.
   • Log in with your admin credentials.

2. Using a Web Browser:

   • Enter the IP address of your NVR/DVR into a web browser on your computer.
   • Log in with your admin username and password.

3. Using Client Software (e.g., iVMS-4200):

   • Open the software, connect to your NVR/DVR, and log in.

Step 2: Navigate to Time and Date Settings

1. Access System Configuration:

   • From the main menu, go to Configuration > System > General.

2. Locate the Time and Date Section:

   • In the General Settings tab, you will find options to set the system time and date.

Step 3: Update the Time and Date

1. Set the Correct Time and Date:

   • Update the date using the calendar dropdown.
   • Adjust the time manually by entering the correct hours, minutes, and seconds.

2. Choose a Time Zone:

   • Select your local time zone from the Time Zone dropdown menu.
   • This ensures the system aligns with your region's time settings.

3. Enable Daylight Saving Time (DST) if Applicable:

   • Tick the Enable DST box if your region observes daylight saving time.
   • Configure the start and end dates for DST as required.

4. Synchronise with an NTP Server (Optional):

   • Enable NTP (Network Time Protocol) to automatically sync the device clock with an online time server.
   • Enter a reliable NTP server address (e.g., pool.ntp.org) and set the update interval.

Step 4: Save and Apply Changes

1. Click Apply or Save to confirm your changes.
2. Check the updated time and date in the device’s live view or status panel to ensure accuracy.

Step 5: Verify Recording Times

1. Playback Verification:
   • Go to the Playback menu and check the timestamps on recorded videos.
2. Event Logs:
   • Review event logs to ensure the new time and date are applied.

Troubleshooting Tips

• Time Keeps Resetting:

  • Ensure the NVR/DVR is connected to a reliable power source.
  • Replace the CMOS battery on the device if the time resets after power loss.

• Incorrect Time Despite Settings:

  • Verify the time zone and ensure NTP server synchronisation is enabled and functional.

• Time Drift Over Time:

  • Regularly enable NTP sync to maintain accurate time.

By following this guide, you can successfully update and maintain accurate time and date settings on your Hikvision NVR or DVR, ensuring proper system functionality and reliable event tracking.