Hikvision device showing offline - Step-by-step Guide to Change IP Address to DHCP on Hikvision NVR/DVR:

If you've recently switched internet providers, your Hikvision NVR or DVR might not connect correctly due to changes in your network's IP range. A quick and effective solution is to switch your device's network settings from a static IP address to DHCP. This guide will walk you through the process step by step.

Step-by-step Guide to Change IP Address to DHCP on Hikvision NVR/DVR:

Step 1: Access the NVR/DVR Menu

• Log in to your Hikvision device using your mouse, monitor, or through a web browser by entering its current IP address.

Step 2: Navigate to Network Settings

• Go to the Menu → Configuration → Network.

Step 3: Select DHCP

• Under the "General" tab in network settings, you'll find the current IP address settings.

• Change from "Static" to "DHCP" by ticking the DHCP option.

Step 4: Save Settings

• Click Apply or Save to confirm the changes.

Step 5: Reboot Your Device (recommended)

• After applying the settings, reboot your NVR/DVR to ensure the changes take effect properly.

Step 6: Confirm New IP Address

• Once your device restarts, return to the network settings to confirm it has received a new IP address from your router.

Tips:

• Note down the new IP address assigned by DHCP for future access.

• Ensure your router is set up correctly with DHCP enabled.

• If your device is used remotely, you may need to update port forwarding settings on your router with the new IP address.

Troubleshooting:

If your NVR/DVR doesn’t receive an IP automatically:

• Double-check your router’s DHCP settings.

• Verify Ethernet cables are securely connected.

• Restart your router and then reboot your Hikvision device again.

By following these steps, your Hikvision NVR or DVR will seamlessly reconnect to your network after switching internet providers, making sure your surveillance system remains online and fully functional.