Contact Us – Sales Enquiries
Are you interested in our products or services? Whether you’re looking for expert advice, pricing details, or a tailored solution for your home or business, our dedicated sales team is ready to assist you. We provide personalised recommendations to help you make the right choice based on your needs.
📩 Email: sales@bcedirect.co.uk
📞 Phone: 01761 452997
We aim to respond to all sales enquiries promptly, ensuring you have the information needed to make an informed decision.
⚠️ Please note: Our sales team is unable to assist with support queries. For assistance, please refer to the support section below.
Support & Technical Assistance
If you're experiencing technical issues or require product support, our Help Centre is the best place to start. It contains troubleshooting guides, FAQs, and detailed resources to help resolve most common issues quickly and efficiently.
⚠️ Important Information:
- Customers have a grace period of 30 days basic support. (i.e. simple setup instructions) We cannot setup your equipment for you.
- Support is available exclusively for BCE Direct customers.
- For security reasons, we are unable to remotely reset or change passwords.
- Our support team is unable to provide assistance via phone or email—please use the resources above to get help.
By directing your support request through the appropriate channels, we can ensure a quicker and more effective resolution to your query.
Contact Us – Returns and Refunds Enquiries
Please visit our returns and refunds page, you will need fill the return form before any action can be taken.